Surrey, BC · iPhone, Android, Tablet · Data Never Leaves BC
Your phone is gone.
Your memories aren't.
Professional mobile data recovery — in-house at our Surrey lab. Broken screen, water damage, failed update, forgotten passcode, or a phone that just won't turn on. Free assessment. You only pay when we get your data back.
No Data, No Fee
Free Assessment
iPhone · Android · Tablet
2–5 Business Days
Mobile Recovery Track Record
23K+
Devices Recovered
10+
Years In Surrey
iPhone, Samsung, Google Pixel, Huawei, OnePlus & more
Encrypted & locked devices — chip-level extraction
Files never browsed · All copies erased after delivery
14935 100 Ave, Surrey BC · 604-767-1701
Interactive Diagnosis
What happened
to your phone?
Answer three quick questions. We'll tell you exactly what's recoverable and what to do — or not do — right now.
What's happening with your phone?
Choose what best describes your situation.
What caused it?
The cause shapes what's recoverable and how.
What have you done since?
Some actions reduce recovery chances — we need to know.
What We Recover
Every mobile failure type,
handled in-house.
Mobile data loss looks different from computer data loss — the storage is soldered, encrypted, and smaller. Here's what's really going on inside your device and how we fix it.
Water & Liquid Damage
The most common case we see. Liquid kills the logic board before it reaches the flash storage chip — which means your data is almost always intact. Do not put it in rice. Do not plug it in. The corrosion worsens by the hour when powered.
Recovery rate
84%
Broken or Dead Screen
A smashed or black screen doesn't mean the phone is dead — the processor and storage are usually fine. We connect directly to the board diagnostic port to extract data without needing a working display or touchscreen.
Recovery rate
91%
Locked / Forgotten Passcode
Locked out after too many attempts, or forgotten passcode entirely. Modern iPhones and Android devices encrypt data with the passcode — blind brute-force doesn't work. We use chip-level extraction combined with secure element bypass techniques where available.
Recovery rate
62%
Failed Update / Bricked Phone
An interrupted iOS or Android update can corrupt the bootloader, leaving the phone stuck on a logo or completely unresponsive. This is firmware corruption — similar to SSD failures. We reflash the firmware via JTAG/EDL without wiping your data partition.
Recovery rate
87%
Deleted Photos & Messages
Photos, messages, and contacts deleted off an active phone can sometimes be recovered from unallocated flash storage — but only if the phone hasn't been heavily used since. Every photo you take or message you send overwrites those sectors. Time is critical.
Recovery rate
55%
iPhone Logic Board Failure
iPhones store all data on the NAND chip soldered directly to the logic board, encrypted by the Secure Enclave. When the board fails, data recovery requires micro-soldering to reroute power, then low-level flash extraction — done entirely in-house.
Recovery rate
69%
How It Works
From broken phone to backed-up files.
No surprises. A clear quote before we start. Zero charge if we can't recover your data.
1
Free Drop-Off
Bring it to our Surrey lab. Free pickup available Metro Vancouver. Ship from anywhere in Canada.
2
Board Diagnosis
We assess the logic board, storage chip, and firmware using professional JTAG/ISP tools — same day on arrival.
3
Flat-Rate Quote
Plain-language explanation of what failed and what we can recover. Fixed price — you approve before we begin.
4
In-House Recovery
Chip extraction, micro-soldering, firmware repair or passcode bypass — all at our Surrey lab. Your device never leaves BC.
5
Verified Return
You confirm every file before we close the case. Data delivered on a new drive or via secure transfer. No recovery = no charge.
Why Mobile Recovery Is Different
Your data is soldered in.
That changes everything.
On a computer, you can unplug the hard drive and plug it into another machine. On a smartphone, the flash storage chip is soldered directly to the logic board — and on iPhones, it's encrypted with a key that lives inside the Secure Enclave processor.
This means standard data recovery software doesn't work. Recovery requires working at the chip level: reading the raw NAND, reconstructing the file system, and handling the encryption separately.
Tap each layer of the phone to understand what it does and what happens when it fails.
Phone Layer Explorer
Display & Touchscreen
Data safe
Logic Board (CPU + RAM)
Common failure
NAND Flash (Storage)
Recoverable
Secure Enclave (Encryption)
Critical for iOS
Battery
Replaceable
Tap a layer to learn what it does
Click any component above to understand how it affects your data and what happens when it fails.
Critical: Read This Now
Every wrong passcode attempt
moves you closer to losing everything.
iOS has a built-in security feature: after 10 wrong passcode attempts, your iPhone permanently erases itself. Android devices have similar erase-after-attempts protections, and after 6 attempts your iPhone starts introducing delays.
If you're locked out, every guess you take at home is a gamble. Once the device erases, the encryption key is destroyed — and no lab in the world can recover the data.
If you're locked out of your phone:
stop guessing immediately. Write down how many attempts have already been made and bring it to us. Our passcode recovery tools work differently — and don't trigger the attempt counter.
Interactive demo: Try guessing the passcode below. Watch what happens as attempts accumulate.
iPhone Passcode Simulator
0
Attempts
iPhone is active
Supported Devices
Every brand. Every model.
If it runs iOS or Android and stores data on flash memory, we recover it — in-house, without outsourcing to another province.
Apple iPhone
iPhone 6 through iPhone 16 series · All storage sizes · T2, A-series chip encryption
Samsung Galaxy
S, Note, A, Z Fold/Flip series · Knox-encrypted devices · eMMC and UFS storage
Google Pixel
Pixel 3 through Pixel 9 · Titan M chip · Android 13/14/15 · Titan M2
OnePlus / Huawei
OnePlus 6–12 · Huawei P/Mate series · EMUI · HarmonyOS devices
iPad & Tablets
iPad Air, Pro, Mini · Samsung Tab · Android tablets · Amazon Fire
Apple Watch / Wearables
Apple Watch Series 3+ · Health data extraction · Activity and heart data
Digital Cameras
Sony, Canon, Nikon · SD card recovery · Deleted RAW photos · Corrupted cards
Gaming Handhelds
Nintendo Switch SD · Steam Deck · PlayStation Portable · Corrupted save data
iPhone
Samsung
Google Pixel
OnePlus
Huawei
iPad
Motorola
LG
Sony Xperia
Nokia
BlackBerry
HTC
Why RecoveryMaster
The only choice that keeps
your data in Surrey.
National services mail your phone to a lab in another province. We're right here. Your device never crosses a border.
01
No Data, No Fee — Period
No partial recovery charges. No assessment fee on failed jobs. If we can't get your data, you walk out without paying a cent. We stake our payment on our own success rate.
02
100% In-House, Never Leaves BC
Your phone stays at our Surrey lab on 100th Ave. We don't broker it to another lab across the country. Faster turnaround, direct accountability, and you can call us for an update any time.
03
Chip-Level Extraction Tools
JTAG, ISP, and chip-off extraction equipment for cases where software can't reach the data. The same professional-grade tools used by digital forensics labs — not consumer recovery apps.
04
One Technician, Your Device
You speak directly with the person working on your phone. No call queues, no corporate ticket system. Your assigned technician handles your case from first look to final handoff.
05
Complete Privacy
Your photos, messages, and personal files are never opened or browsed. All data is handled only by your assigned technician and permanently erased from our systems after delivery.
06
2–5 Business Days
Most mobile recoveries complete in 2–5 business days. Same-day assessment on arrival, quote inside 24 hours. Emergency turnaround available for business-critical situations.
Honest Advice
What to do right now —
and what to avoid.
Some actions make mobile recovery easier. Others make it impossible. Here's the honest line.
Do these things
- Power off the phone immediately — hold the button and slide to shut down
- If water damage: remove the case and SIM card, do not charge it
- Keep it at room temperature — avoid heat or direct sunlight
- Note how many passcode attempts you've already made
- Check if iCloud or Google backup exists — it may already have your data
- Bring it in as-is, as soon as possible — time matters for liquid damage
Never do these things
- Put it in rice — rice doesn't absorb internal moisture; it delays treatment
- Use a hairdryer or heat gun — heat damages solder joints and the storage chip
- Plug it in to charge if it got wet — this causes board-level short circuits
- Keep guessing the passcode — each wrong attempt risks permanent erase
- Run iTunes, Finder, or DFU restore on a locked or damaged phone
- Use Dr.Fone, Tenorshare, or similar apps — they write data and overwrite deleted files
Common Questions
Straight answers about
mobile data recovery.
No fluff. Here's what people actually ask us.
Yes — in most cases. A broken screen doesn't mean broken storage. We connect directly to the logic board's diagnostic port to extract data without needing the display to work. As long as the storage chip and processor are intact, your data is accessible.
Water damage is our most common mobile case and has one of our highest success rates (84%). Liquid attacks the logic board, not the storage chip. As long as you powered the phone off quickly and didn't try to charge it, the data is very likely intact. The sooner you bring it in, the better — corrosion spreads by the hour.
Sometimes, depending on the iPhone model and iOS version. Modern iPhones use a Secure Enclave that tightly binds data to the passcode. Older models have more options. Stop guessing immediately — tell us exactly how many attempts have been made, and we'll tell you what's possible before you risk the automatic erase.
No. This is one of the most persistent myths in consumer tech. Rice does not draw moisture out of the interior of a phone. What it actually does is delay proper treatment while corrosion continues spreading across the logic board. The correct action is to power off the phone immediately and bring it to a professional within hours, not days.
Usually yes. A phone that won't charge or power on typically has a board-level failure — a dead charging IC, blown capacitor, or failed power management chip. The flash storage chip itself is almost always intact. We can reroute power to the board or perform chip-off extraction to recover your data without needing the phone to function at all.
This depends entirely on the device. On Android phones without encryption enabled, a factory reset may leave recoverable data in unallocated storage. On modern iPhones (iOS 8+) and encrypted Android devices, a factory reset securely erases the encryption key — making the data cryptographically unrecoverable. We assess every case individually at no cost before giving you a definitive answer.