Surrey, BC · Windows · macOS · Linux · Boot Repair
Your OS won't boot.
Your files are safe.
Windows stuck on a spinning circle, macOS refusing to boot, Linux kernel panic, failed update that bricked your system, or a virus that's made the computer unusable — we repair operating system failures without losing your data. Free diagnostic. Most OS repairs same-day.
Data Preserved Through Repair
Windows, macOS & Linux
Virus & Malware Removal
Same-Day Repairs
Repair Track Record
23K+Devices Serviced
10+Years in Surrey
Windows 10, 11 — all editions · Boot repair, BSOD, drivers
macOS Monterey, Ventura, Sonoma, Sequoia
Ubuntu, Debian, Fedora, Arch, and other Linux distros
14935 100 Ave, Surrey BC · 604-767-1701
OS Error Code Decoder
What is your error
message telling you?
Select your OS and error type to get a plain-language explanation, cause, and what we do to fix it.
What operating system?
What's the symptom?
Can you still access any files?
What We Repair
Every OS and system failure we fix.
Windows, macOS, Linux — data preserved through every repair. We fix root causes, not symptoms.
Windows Boot Repair
BCD repair, MBR/GPT restore, system file repair via WinPE. Won't boot, spinning circle, startup loop — without reinstalling Windows or losing files.
TurnaroundSame-day
BSOD Fix
Minidump analysis identifies exact cause. Driver rollback, registry repair, filesystem fix. Proper root cause diagnosis — not guesswork.
TurnaroundSame-day
macOS Boot Recovery
APFS volume repair, kernel cache rebuild, macOS system partition fix — from external media with data preserved. All macOS versions.
TurnaroundSame-day
Virus & Malware Removal
Removed without reinstalling Windows wherever possible. Files, settings, and programs preserved. Rootkit detection, registry cleaning, browser cleanup.
Turnaround1–2 days
Driver Conflicts & Update Failures
Windows Update failure, GPU driver causing crashes, feature update stuck mid-install. Root cause fixed cleanly.
TurnaroundSame-day
Linux Boot Failure
Kernel panic, GRUB failure, broken initramfs, broken package update. Chroot-based repair from live media across Ubuntu, Debian, Fedora, Arch.
TurnaroundSame-day
How It Works
From broken OS to working system.
Free diagnostic. Data preserved. Root cause fixed. Tested before return.
1
Free Diagnostic
We boot from external media to assess the system state — no data risk from the diagnostic itself.
2
Root Cause Identification
We read error logs, minidumps, and system event logs to find what actually failed — not just the symptom.
3
Targeted Repair
We repair exactly what's broken — BCD, system file, driver, or registry — rather than defaulting to a full reinstall.
4
Data Verified Intact
Before returning the machine, we confirm all your files are exactly where they were.
5
Prevention Advice
We explain what caused the failure and what to do — or not do — to prevent recurrence.
Critical: Before You Reinstall
Don't reinstall Windows or macOS
before trying OS repair first.
A full OS reinstall is often unnecessary — and it overwrites your applications, settings, and potentially your files. Most OS failures that prompt a reinstall can be repaired in place using Windows' built-in recovery tools, macOS Recovery, or Linux repair environments.
We boot from external media, diagnose the exact failure, and apply a targeted repair — BCD fix, APFS repair, driver rollback. Your files stay exactly where they are. Reinstall is a last resort, not a first response.
If your drive shows NTFS_FILE_SYSTEM BSOD: do not let Windows run chkdsk automatically on the next reboot. chkdsk can delete filesystem entries needed for data recovery. Come in for a free diagnostic first.
The visualizer shows common Windows error codes and their typical causes — hardware vs software.
Windows BSOD Error Decoder
NTFS_FILE_SYSTEM
Drive failing or filesystem corruption — do NOT run chkdsk
Drive failing or filesystem corruption — do NOT run chkdsk
MEMORY_MANAGEMENT
Failing RAM stick or drive — run MemTest86 or bring in
Failing RAM stick or drive — run MemTest86 or bring in
CRITICAL_PROCESS_DIED
System process crash — driver or storage issue
System process crash — driver or storage issue
DRIVER_POWER_STATE_FAILURE
Driver or PSU issue — driver rollback usually fixes
Driver or PSU issue — driver rollback usually fixes
INACCESSIBLE_BOOT_DEVICE
BCD or boot partition failure — recoverable without reinstall
BCD or boot partition failure — recoverable without reinstall
IRQL_NOT_LESS_OR_EQUAL
Driver conflict or RAM — version rollback + RAM test
Driver conflict or RAM — version rollback + RAM test
Select a stop code above to see our fix approach
Devices Covered
Windows, macOS, Linux — every OS supported.
All operating systems repaired in-house. Boot failure, crash, virus, update failure — data preserved.
Windows 10 & 11
Home, Pro, Enterprise — boot repair, BCD, BSOD, virus removal, update failure
macOS (all versions)
Monterey, Ventura, Sonoma, Sequoia — boot recovery, APFS repair, update fix
Ubuntu / Debian
LTS and current — GRUB, kernel, package system, initramfs repair
Fedora / RHEL / CentOS
All Red Hat family — SELinux, systemd, dnf repair, boot recovery
Arch / Manjaro
Rolling release issues, broken AUR, mkinitcpio, pacman system repair
Windows Server
2016, 2019, 2022 — Active Directory, IIS, boot, domain controller recovery
macOS Server
macOS Server legacy · Profile Manager · macOS Monterey+ server configs
NAS & Embedded Linux
TrueNAS, Unraid, OpenWRT, Home Assistant — system and OS recovery
Windows 10Windows 11macOS SonomamacOS VenturaUbuntuDebianFedoraArchLinux MintTrueNASUnraid
Why RecoveryMaster
We fix what's broken.
Your files stay where they are.
Reinstalling Windows is not a repair. We find what failed and fix it — with your files intact.
01
No Fix, No Fee
If we can't repair your OS, you pay nothing — no diagnostic fee. Written quote before any work starts.
02
Data Preserved By Default
We boot from external media. Your data partition is not touched during OS repair — files stay where they are.
03
All Major Operating Systems
Windows 10/11, macOS (all versions), Ubuntu, Debian, Fedora, Arch, and other Linux distributions. All repaired in-house.
04
Root Cause Diagnosis
We read error logs, minidumps, and crash reports to find what actually failed. Not just "reinstall Windows" — actual diagnosis.
05
Same-Day Most Repairs
Most OS repairs complete same-day. Boot failure, BSOD, virus removal, failed update — typically resolved before we close.
06
Direct Technician Communication
You speak with the person working on your system — not a call queue. Direct updates throughout the repair.
Honest Advice
What to do — and what to avoid.
Do these things
- Check Windows Event Viewer for error logs before bringing it in — helps diagnosis
- macOS: Try booting to Recovery Mode (hold Cmd+R or hold Power button on Apple Silicon)
- Windows: Create a bootable USB with Windows Media Creation Tool — useful for WinPE repair
- Back up files to external drive via WinPE or macOS Recovery before any repair attempt
- Note exactly when the issue started and what changed — new software, update, hardware
Never do these things
- Don't reinstall Windows or macOS before trying targeted OS repair — usually unnecessary
- Don't run chkdsk on a NTFS_FILE_SYSTEM BSOD drive — can delete recoverable filesystem entries
- Don't format the drive when prompted by the OS — means filesystem corruption, not data loss
- Don't use system restore points if the drive may be failing — can overwrite good data
- Don't disable Windows Defender or macOS Gatekeeper as a "fix" — security tools aren't the cause
Common Questions
Straight answers.
Yes — in most cases. Windows boot failures are caused by corrupted BCD, damaged system files, or a failing drive. We repair these in place using WinPE and Windows' built-in recovery tools. Your files, settings, and installed software are preserved.
Yes — your data is almost certainly intact. A Mac stuck on the Apple logo typically has APFS volume corruption or a macOS system file failure — not storage failure. We boot from external media to repair without touching your data partition.
Yes — in most cases. We remove malware without reinstalling Windows wherever possible, preserving your files, settings, and installed programs. Rootkit detection, registry cleaning, browser extension cleanup. For ransomware we assess decryptability first.
Yes. Failed Windows updates are one of our most common OS repair cases. We repair the Windows Update stack, resolve conflicting drivers, and complete the failed update cleanly — without data loss.
Yes. We work with Ubuntu, Debian, Fedora, Arch, Manjaro, and other distributions. GRUB failure, kernel panic, broken package updates, broken initramfs — all repaired via chroot from live media.
Most OS repairs complete same-day. Boot failure, BSOD, virus removal, failed update — typically resolved before we close. Complex cases (severe malware, multi-boot issues) may take 1–2 days.