RAID 0 down. NAS not accessible. Array degraded. Server offline. Whatever your RAID configuration is doing right now — that is a specific failure with a specific recovery path. RecoveryMaster is a certified RAID data recovery lab serving Langley from our facility at 14935 100th Ave, Surrey, BC — the closest dedicated recovery lab to Langley, with free pickup dispatched directly to your door. Free diagnostic on every case. No Data, No Fee. You verify your recovered files before you pay a single dollar.
Yes — data can be recovered from most failed RAID arrays in Surrey and across Metro Vancouver. In the vast majority of cases, the data remains intact on the individual member drives even when the array is offline, degraded, or completely inaccessible.
RAID failure does not mean data destruction. What it means is that the array's ability to present that data as a logical volume has broken down — whether through a controller fault, firmware issue, multiple drive failures, or a failed rebuild attempt. The underlying data on the physical drives is typically unharmed.
Stop the array now. Do not attempt a rebuild. Contact a professional before attempting anything else.
Different RAID failure symptoms indicate different failure types. Identifying the specific problem early is what determines which recovery path a technician takes — not all RAID failures are equal.
One or more drives have failed. The array is running on reduced redundancy or has stopped presenting the volume entirely. Do not force a rebuild without professional guidance — a forced rebuild on a second failing drive causes catastrophic data loss.
The array began rebuilding after a drive replacement and stopped, stalled, or completed but the volume is still not accessible. A rebuild failure frequently means a second drive was already failing when the rebuild started.
The NAS device powers on but does not appear on the network, shares cannot be browsed, or the management interface returns errors. Do not attempt a factory reset — this overwrites the volume metadata and dramatically reduces recoverability.
The RAID controller card has failed, been replaced with a different model, or the server motherboard has been changed. Without the original controller configuration — stripe size, disk order, parity rotation — the array cannot be read by a replacement controller.
The volume mounts but shows RAW, asks to be formatted, or returns file system errors. The underlying data is present on the drives — the file system layer has become corrupted. Running format or chkdsk can overwrite recovery structures.
Files have been encrypted by ransomware, accidentally deleted, or the RAID volume has been formatted. The physical drives and the array are intact — the damage is at the file or file system level.
You carry zero financial risk from the moment you make contact. Free diagnostic on every RAID case — unlike many labs that charge $150–$500 just to assess a multi-drive array. All recovery happens in-house at the Surrey lab.
RAID recovery takes longer than single-drive recovery because every member drive must be imaged, assessed, and processed before array reconstruction begins. All timelines are confirmed in writing after the free diagnostic.
RAID recovery is not something a general repair shop can handle. It requires hardware-level tools, multi-drive imaging, and parameter reconstruction expertise. RecoveryMaster does all of this in-house — no third-party involvement at any stage.
200+ verified Google reviews · 4.9 average rating
"Our Synology NAS went degraded and then offline during a rebuild attempt. RecoveryMaster recovered all 4TB of business data. They explained exactly what went wrong, imaged every drive before touching the array, and had everything back within a week."
"We had a RAID 0 array fail with no backup. Another company quoted us $3,000 and said recovery was unlikely. RecoveryMaster recovered everything at a fair price — no diagnostic fee, written quote before they started, and we confirmed every file before paying."
"Ransomware hit our office server. Four drives, RAID 5. RecoveryMaster recovered 95% of our files. The technician communicated directly throughout the process. Nothing left BC. Verified every file before any payment."
Your files are never opened. Not once. File integrity is verified through checksums and structure analysis only. For Surrey businesses and organizations handling sensitive data, every privacy protection is structural — not a stated policy. NDA available on request.
RAID recovery is more complex than single-drive recovery. Every scenario below requires hardware-level tools, multi-drive imaging, and parameter reconstruction — none of which consumer software can replicate.
All RAID types and NAS brands recovered in-house at the Surrey lab — from home NAS arrays to enterprise server storage.
RAID failure actions that seem logical are often the most destructive. Contact RecoveryMaster before doing anything with the array.
Not in Metro Vancouver? Your drives are assessed the same day they arrive at the Surrey lab. The same No Data, No Fee guarantee applies to every mail-in RAID recovery case.
Straight answers about RAID recovery, cost, and what to do right now.
RecoveryMaster serves every community in Metro Vancouver. Free pickup from all locations listed below. Walk-in at our Surrey lab. Mail-in from anywhere in Canada.