Professional Laptop Repair Experts in Surrey, BC | Fast & Reliable Service

We provide a flat-rate estimate after a free diagnostic. No hidden fees or surprises.

 Yes. We pinpoint the issue — motherboard, power system, or storage — and repair what’s needed.

 Absolutely. Your data is preserved unless a backup is required for reinstall.

 No, walk in anytime at 14935 100 Avenue, Surrey, BC V3R 1J6.

 Dell, HP, Lenovo, ASUS, Acer, Microsoft Surface, MacBook, and all custom laptops.

 If we cannot repair your laptop, you pay nothing. Full policy: Why RecoveryMaster

 Many issues, like SSD upgrades or malware removal, cost much less than a new laptop while extending its life. We give honest advice during the free diagnostic.

 In most cases, yes. If your laptop is under 5 years old, a targeted repair is almost always cheaper than buying a replacement — and you keep all your existing data, settings, and software. Even older laptops are often worth repairing if the issue is minor. We give you an honest cost-versus-replacement assessment after the free diagnostic so you can decide without any pressure.

 Laptop repair pricing depends on the fault type. Software repairs such as virus removal or OS reinstalls typically start lower. Hardware repairs such as screen replacement, keyboard replacement, or SSD upgrades vary by model. Every repair starts with a free diagnostic — you receive a clear fixed quote before any work begins. No hourly rates, no hidden fees.

 Yes. As a local Surrey specialist, we offer faster turnaround, direct communication with your technician, and no big-box markup. Best Buy sends most repairs to an off-site facility — your laptop leaves the city and turnaround can take weeks. At RecoveryMaster, all work is done in-house at our Surrey lab. Most repairs are completed same day or within 24 hours.

Yes. As a Metro BC specialist serving Langley Township and Langley City, we offer faster turnaround, direct communication with your technician, and no big-box markup. Geek Squad sends most repairs to an off-site facility — your laptop leaves Langley and turnaround can stretch to weeks. At RecoveryMaster, all work is done in-house at our lab 20 minutes from Langley City. Most Langley repairs are completed same day or within 24 hours.

 It depends on the fault and the age of the laptop. A broken screen, failed SSD, or faulty keyboard on a relatively new laptop is almost always cheaper to repair than to replace the entire machine. We provide a clear repair quote after the free diagnostic — if replacement makes more financial sense, we will tell you honestly and can transfer your data to a new device.

 Yes. Laptop screen replacement is one of our most common repairs. We replace screens on all major brands including Dell, HP, Lenovo, Asus, Acer, Microsoft Surface, and Apple MacBook. Most screen replacements are completed same day. Bring your laptop in for a free assessment and we will confirm availability of your screen before quoting.

 Yes. A laptop that won’t power on or won’t charge is usually caused by a failed DC jack, a faulty charging board, a dead battery, or a motherboard issue. We diagnose the exact cause and provide a repair quote. If the laptop cannot be cost-effectively repaired, we can recover all your data from the drive and transfer it to a new device.

Yes. Keyboard failure — whether individual keys, a full keyboard failure, or liquid damage to the keyboard — is a straightforward repair in most cases. We replace laptop keyboards on all major brands and models. If liquid has affected more than just the keyboard, we assess the full extent of the damage before quoting.

 Yes. Overheating is usually caused by dust buildup blocking the cooling vents, dried thermal paste on the CPU, or a failing cooling fan. Random shutdowns can also be caused by failing RAM or a degrading battery. We clean, re-paste, and replace cooling components as needed. Overheating left untreated causes permanent motherboard damage — it is worth fixing sooner rather than later.

Yes. Before any repair that could affect your data, we back up your files first. If your laptop cannot boot, we extract data from the drive directly before beginning any repair. We never begin work that risks your data without your explicit approval. Your files come first.

Most common repairs — screen replacement, keyboard swap, virus removal, SSD upgrade — are completed same day or within 24 hours. Complex repairs involving motherboard-level work or parts that need to be ordered may take 2 to 3 business days. We give you a clear timeline upfront and keep you updated throughout the repair process.