Surrey, BC · Data Never Leaves BC
Your SSD failed.
Your data hasn't.
Professional SSD & NVMe data recovery — in-house at our Surrey lab. Controller failure, firmware corruption, power surge, water damage. Free assessment. You only pay when we recover your files.
No Data, No Fee
Free Assessment
2–5 Business Days
PC-3000 Professional Hardware
Recovery Track Record
23K+
Devices Recovered
10+
Years Experience
PC-3000 SSD professional diagnostic hardware
HEPA-filtered clean bench for chip-off work
Files never browsed · All copies erased after delivery
14935 100th Ave, Surrey BC · 604-767-1701
Interactive Diagnosis
What's wrong
with your drive?
Answer three quick questions. We'll tell you exactly what's happened and what to do next — before you accidentally make it worse.
How does the failure look?
Pick the option that best matches what you're seeing.
Did anything happen before this?
Events just before an SSD fails are key to diagnosis.
Have you tried anything since?
This affects how urgently you need to act.
What We Recover
Every SSD failure type, recovered.
SSDs fail silently and completely — no clicking, no warning. Here's what's actually happening inside your drive and what recovery looks like.
Controller Failure
Most common failure we see. Drive goes completely undetected. Your data is intact on the NAND chips — the bridge to reach it collapsed. We use PC-3000 to bypass the controller or perform chip-off extraction.
Recovery rate
82%
Firmware Corruption
Happens after failed updates, power cuts mid-write, or voltage spikes. Symptoms: 0MB or 8MB capacity, drive stuck in a loop. We force diagnostic mode, rebuild firmware tables and FTL map. Highest success rate of all failure types.
Recovery rate
91%
Power Surge Damage
A surge destroys the controller PCB while leaving NAND chips completely intact. Among our most recoverable cases. Do not attempt to power the drive back on — each attempt risks extending damage to the storage chips.
Recovery rate
88%
MacBook T2 / M-Series
Post-2018 MacBooks use NAND soldered to the logic board, encrypted by the T2 or Apple Silicon chip. Recovery requires component-level logic board work. One of the only BC labs doing this in-house without outsourcing.
Recovery rate
68%
Liquid & Physical Damage
Even submerged SSDs are often recoverable through chip-off after proper cleaning. The NAND chips are sealed — corrosion attacks the controller first. Do not power on a wet SSD. Bring it in as-is.
Recovery rate
74%
NAND Wear-Out
TLC NAND handles ~1,000–3,000 write cycles. Budget QLC NAND only 500–1,000. Heavily-used business laptops hit this faster than expected. Chip-off with ECC reconstruction recovers data the controller has already given up on.
Recovery rate
71%
How It Works
From failure to files — every step explained.
No surprises. No hidden fees. You know the price before we start and you only pay when we succeed.
1
Free Drop-Off or Pickup
Drop off at our Surrey lab or book free pickup from anywhere in Metro BC. Ship from anywhere in Canada.
2
Professional Diagnosis
Assessed with PC-3000 SSD hardware — not a regular computer. Most clients have a quote within 24 hours.
3
Flat-Rate Quote
Failure type explained in plain language. Fixed price confirmed. You approve before any work begins.
4
In-House Recovery
Firmware repair, controller bypass, or chip-off NAND extraction. Your drive never leaves BC.
5
Verified Return
Every file confirmed accessible before we call you. No recovery = no charge.
Critical: Read This Now
TRIM is erasing your
deleted files right now.
On a hard drive, deleted files stay put until overwritten. SSDs work differently. TRIM is a background command your OS sends automatically — within minutes of a deletion, it permanently erases those blocks.
Windows 10/11 and all modern macOS versions have TRIM on by default. Once those blocks are gone, no software, no lab can get that data back.
If you accidentally deleted files from an SSD:
hold the power button until the machine shuts off immediately. Do not use a normal shutdown. Every minute it stays on, TRIM may be permanently destroying your data.
Note: TRIM doesn't run when the SSD controller has already failed. If your drive isn't detected at all, your data sits untouched on the chips.
NAND Cell State Visualizer
Active data
Deleted (pending TRIM)
TRIM-erased
Empty
Drive is active — TRIM running in background
Supported Devices
Every SSD type, every brand.
From consumer M.2 drives to enterprise U.2, encrypted MacBooks to Android eMMC — if it stores data on NAND, we recover it.
M.2 NVMe
PCIe Gen 3/4/5 · Samsung 980 Pro · WD Black SN850 · Sabrent Rocket
M.2 & 2.5" SATA
Crucial MX500 · Samsung 870 EVO · Kingston A400 · mSATA
MacBook Soldered SSD
T2 (2018+) · M1 · M2 · M3 · All models — in-house, no outsourcing
Portable SSDs & eMMC
Samsung T5/T7 · WD My Passport SSD · SanDisk Extreme · Android eMMC
Enterprise / U.2
U.2 NVMe · PCIe AIC · Intel Optane · Enterprise SATA SSD
Encrypted SSDs
BitLocker (Windows) · FileVault (Mac) · Self-Encrypting Drives (SED)
RAID / NAS SSD
RAID 0/1/5/6/10 · Synology · QNAP · WD My Cloud · Custom arrays
Console Storage
PS5 expansion SSD · Steam Deck NVMe · Xbox storage card
Why RecoveryMaster
What makes us different
from every other option.
Most national services mail your SSD to Ontario or New Jersey. We're here in Surrey. Your drive never leaves BC.
No Data, No Fee — Period
No partial fees. No diagnostic charges on failed jobs. No recovery means zero cost to you. We stake our payment on our own success rate.
100% In-House, Never Leaves BC
Your drive stays at our Surrey lab on 100th Ave. No couriering to a national broker. Faster turnaround, better accountability, direct communication with your technician.
Professional-Grade Equipment
PC-3000 SSD diagnostic hardware, chip-off NAND extraction tools, and a HEPA-filtered clean bench — the same equipment used by specialist labs worldwide.
Direct Technician Access
You speak directly with the person working on your drive. No call centres, no ticket queues. Your assigned technician handles your case start to finish.
Complete Privacy
Your files are never browsed. All recovered copies are permanently erased after delivery. Your data is handled only by your assigned technician.
2–5 Business Day Turnaround
Standard recovery in 2–5 business days — not the 4–6 weeks quoted by national brokers. Same-day assessment on arrival, quote within 24 hours.
Honest Advice
When to try it yourself. When to call us.
We'd rather you recover your data cheaply at home than pay us unnecessarily. Here's exactly where the line is.
Safe to try at home
- SSD is still detected in BIOS and Disk Management
- You accidentally deleted files recently — act immediately
- No power events, surges, or physical incidents occurred
- SMART health shows no critical errors
- Use Recuva or R-Studio, booting from USB — never write to the SSD
Stop — call us instead
- SSD not detected anywhere — BIOS, OS, Disk Management
- Shows 0MB, 8MB, or wrong capacity
- Failed after a power surge or BC Hydro event
- Exposed to liquid or physical damage
- MacBook with T2, M1, M2, or M3 chip
- SMART showing critical errors or failed firmware update
- Running software on these cases makes recovery worse or impossible
Common Questions
Everything you're wondering about.
Straight answers — no sales spin.
Yes — in most cases. SSDs store data on NAND flash chips, which retain data even when the controller fails. The controller is the bridge; when it breaks, the data is still on the chips. Professional recovery works by bypassing or replacing the controller, rebuilding firmware tables, or extracting NAND chips directly. The main exception: if TRIM has run after accidental deletion, those specific blocks may be unrecoverable.
Every case starts with a free diagnostic — zero cost to find out what failed and what can be recovered. Pricing depends on drive type (SATA vs NVMe vs M.2), failure mode, and whether chip-level extraction is required. You receive a clear flat-rate quote before any work begins. If we don't recover your data, you pay nothing.
TRIM is a command your OS sends to the SSD after you delete files. It tells the drive to physically erase those storage blocks to maintain write performance. Unlike hard drives (where deleted data lingers), TRIM makes deleted SSD data permanently unrecoverable within minutes on modern Windows and macOS. This is why time is critical with SSD data loss. If your SSD controller has already failed, TRIM can't run — your data is safe until the controller is repaired.
Yes — we're one of the only labs in BC doing this in-house without outsourcing. Post-2018 MacBooks use NAND chips soldered directly to the logic board and encrypted by the T2 chip (Intel Macs) or Apple Silicon (M1/M2/M3). Recovery requires component-level logic board work to preserve the encryption chain. Success rates are lower than other failure types, but recovery is possible when the logic board is properly repaired.
Only if the SSD is still detected, healthy per SMART, and no physical events occurred. If the drive is undetected, showing wrong capacity, or failed after a power event — do not run any software on it. Recovery software writes to the drive and can trigger TRIM on deleted sectors. Bring it to us first — the free assessment is zero cost and takes 24 hours.
Standard recoveries complete in 2–5 business days. Chip-off cases or NVMe reconstruction may take slightly longer. Same-day assessment on arrival — most clients have a diagnosis and quote within 24 hours of drop-off. Emergency same-day turnaround is available for urgent business situations.