Burnaby's Nearest Dedicated Data Recovery Lab

Professional
Data Recovery in Burnaby, BC.

Hard drive, SSD, phone, USB, SD card, RAID or NAS — whatever failed, the data is very likely still there. RecoveryMaster is a dedicated data recovery lab at 14935 100th Ave, Surrey, about 25 minutes from Metrotown via Highway 1 and the Port Mann Bridge. Free pickup from anywhere in Burnaby. Free diagnostic on every case. No Data, No Fee — you verify your files before you pay.

Free Diagnostic — Always

No Data, No Fee

Free Pickup in Burnaby

23,000+ Devices Recovered

Data Never Leaves BC

You Verify Files Before Paying

Start My Free Assessment 📞 Call 604-767-1701

Serving Burnaby · Track Record

23K+Devices Recovered

98%Success Rate

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Ace Lab PC-3000 & NAND extraction tools

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HEPA-filtered clean bench for head swaps

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Files never browsed · chain of custody

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14935 100th Ave, Surrey · 604-767-1701

Serving Burnaby

Data recovery for Burnaby — without shipping your drive away.

Burnaby has no dedicated clean-room data recovery lab of its own — most repair counters in Metrotown and Brentwood can swap a screen, but they send failed drives out or run consumer software that makes things worse. RecoveryMaster's lab is in Surrey, one bridge away, and we come to you.

We see a lot of Burnaby cases from students at SFU and BCIT (thesis drafts, design projects, research data on a single external drive), from home offices across the South Slope and Capitol Hill, and from small businesses and studios around Brentwood and Metrotown running a NAS or a single server with no off-site backup. Whatever the device, the path is the same: free pickup from your door, free diagnostic at the lab, written quote, and you only pay after you have checked your files.

The lab is about 25 minutes from Metrotown via Highway 1 and the Port Mann Bridge. Walk-in drop-off needs no appointment, Monday to Saturday.

Burnaby areas we serve

Metrotown Brentwood Edmonds Lougheed Burnaby Heights Capitol Hill Deer Lake Burnaby Mountain / SFU BCIT Big Bend Highgate South Slope

Critical · Read Now

If a drive is clicking, beeping, not detected, or the device won't boot — turn it off and leave it off. Don't run repair tools or recovery software on it. Every extra power-on narrows the recovery window.

Get Your Free Diagnostic →

What We Recover

Every device and storage type — recovered in-house.

Burnaby clients get the same lab, tools and technicians as walk-ins at our Surrey facility. Pick your device for details.

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Hard Drive Recovery

Clicking, dead, not detected, dropped · internal & external HDD · clean-bench head swaps

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SSD & NVMe Recovery

SATA, M.2, NVMe · controller & firmware failure · chip-level NAND extraction

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RAID & NAS Recovery

RAID 0, 1, 5, 6, 10 · Synology, QNAP, WD, Drobo · failed rebuilds

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Server & Business

Servers, databases, virtual machines · 24/7 emergency intake · NDA available

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iPhone & Android

Dead, water damaged, boot-looping · photos, messages, contacts

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Laptop & MacBook

Won't boot, liquid damage · soldered MacBook SSD · all brands

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USB Flash Drive

Not recognised, broken connector, monolithic chips · all brands

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SD & Memory Cards

SD, microSD, CF · corrupted, formatted, physically damaged

The Process

How data recovery works for Burnaby clients — zero risk.

You carry no financial risk from the first call. The diagnostic is free, the quote is written, and you only pay after you've seen your files.

Pickup, Drop-Off or Mail-In

Free pickup from anywhere in Burnaby. Or walk in at 14935 100th Ave, Surrey — no appointment needed. Every device is photographed and logged with a case number on arrival.

Free Diagnostic + Written Quote

A technician identifies the exact failure and what is recoverable. You get a written quote with a confirmed turnaround. Nothing starts without your approval — and the diagnostic is free even if you say no.

In-House Recovery

Imaging, head swaps on a HEPA-filtered clean bench, SSD firmware and NAND work, RAID reconstruction — all in-house with Ace Lab PC-3000 and DeepSpar. Your data never leaves BC.

You Verify — Then You Pay

You receive a file listing and confirm the files that matter are there. Payment only after that. Data is returned on a new drive or by secure download.

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If recovery is not successful, you pay nothing. No diagnostic fee, no partial charge — on every case.

Timeline

Turnaround times for Burnaby data recovery.

Standard cases take 3–5 business days. Emergency service is available for business-critical and time-sensitive cases.

3–5 Days

Standard

No surcharge

Full assessment, written quote, and recovery at standard workflow.

2–3 Days

Priority Rush

Priority surcharge applies

Your case moves to the front of the queue after written approval.

24–48 Hrs

Urgent Rush

Urgent surcharge applies

A dedicated technician works your case from diagnostic through delivery.

Same Day

Emergency

Emergency surcharge applies

Devices received before noon. Immediate start. Mission-critical cases.

No timeline is committed and no work begins until you have reviewed and approved the written quote.

Why RecoveryMaster

Why Burnaby residents and businesses choose RecoveryMaster.

A repair counter can replace a screen. Recovering data from a clicking drive, a dead SSD or a failed RAID needs a lab.

A Real Lab, Close By

Ace Lab PC-3000, DeepSpar, a HEPA-filtered clean bench and NAND extraction tools — at 14935 100th Ave, Surrey, about 25 minutes from Metrotown via Highway 1 and the Port Mann Bridge.

Free Diagnostic, Written Quote

You know what failed, what is recoverable and what it costs before you commit to anything.

98% Success Across 23,000+ Devices

Hard drives, SSDs, phones, RAID arrays — including cases other shops had already called unrecoverable.

You Verify Before You Pay

No data, no fee. When recovery succeeds, you confirm your files yourself before any payment is taken.

Data Never Leaves BC

No third-party labs, no out-of-province shipping. Every step happens in-house.

Talk to Your Technician

You speak directly with the person working on your device — not a call centre.

Security Protocol

Data privacy & chain of custody.

Your files are never opened. Integrity is verified through checksums and file-structure analysis only. Every step from intake to delivery is logged and handled by one technician.

Intake Logging

Every device photographed and logged with a unique case number, serial, model and condition.

Restricted Access

Only your assigned technician handles your device. No shared workstations.

Files Never Browsed

Verified by checksums and structure analysis — not by opening your content.

Secure Delivery

New external drive or password-protected download. Lab copies purged afterwards.

Your Original Device

Returned, held, or securely destroyed — your choice.

Honest Advice

Don't do these after a device failure.

Doing nothing and bringing it to a lab is safer than any of these.

Powering It On Again and Again

On a clicking hard drive, every spin-up risks the heads scratching the platters. On a failing SSD, repeated boots can push it into a firmware lock.

Running CHKDSK or Disk Utility Repair

Repair tools write to the drive and can overwrite the file-system structures a lab needs to rebuild your folders.

Installing Recovery Software on the Same Drive

Installing anything to the affected drive can overwrite the deleted files you want back.

Rebuilding a Failed RAID

A forced rebuild on a degraded array with a second weak drive is the most common way recoverable RAIDs become unrecoverable.

Opening the Drive

Dust on a platter causes permanent damage. Head work needs a clean bench and matched donor parts.

Common Questions

Data recovery in Burnaby — frequently asked questions.

Straight answers about cost, timing, pickup and what to do right now.

No — and we say so plainly. Our lab is at 14935 100th Ave in Surrey, about 25 minutes from Metrotown over the Port Mann Bridge. All recovery happens there, in-house. For Burnaby clients we offer free pickup, so you don't need to make the drive. Walk-in drop-off at the Surrey lab is also welcome.

Yes. Student project and thesis cases are common for us. Book a free diagnostic and tell us your deadline — Priority Rush (2–3 days) and Urgent (24–48 hours) options exist if your submission date is close. You still pay nothing if we can't recover the files.

Cost depends on the failure: deleted or formatted files are simplest; a clicking hard drive needing a head swap, a dead SSD needing chip-level work, or a multi-drive RAID costs more. Every case starts with a free diagnostic and a written quote. You pay only after you have verified your recovered files — and nothing at all if recovery fails.

If we can't recover the data you need, you pay nothing — no diagnostic fee, no partial charge. If we succeed, you get a file listing and confirm the important files are there before any payment is taken.

Standard: 3–5 business days. Priority: 2–3 days. Urgent: 24–48 hours with a dedicated technician. Same-day emergency start for devices received before noon. The timeline is confirmed in your written quote.

Turn it off and leave it off. Clicking usually means the read/write heads are failing, and every power-on risks scratching the platters where your data lives. Don't run recovery software or open the drive. Book a free diagnostic.

No. Files are never opened or browsed — integrity is checked through checksums and file-structure analysis. Only your assigned technician handles the device, and all lab copies are purged after you confirm delivery.

Nearby: Data recovery in Vancouver · Data recovery in Coquitlam · Data recovery in Richmond · Data recovery in Surrey

Professional
Data Recovery in Burnaby, BC.

Data recovery for Burnaby — without shipping your drive away.

Burnaby areas we serve

Every device and storage type — recovered in-house.

How data recovery works for Burnaby clients — zero risk.

Turnaround times for Burnaby data recovery.

Why Burnaby residents and businesses choose RecoveryMaster.

Data privacy & chain of custody.

Don't do these after a device failure.

Data recovery in Burnaby — frequently asked questions.

Insights from the lab.

Data recovery services across Greater Vancouver.

Your data is most likely still there — we'll get it back.

Tips, guides & repair insights.

ProfessionalData Recovery in Burnaby, BC.

Data recovery for Burnaby — without shipping your drive away.

Burnaby areas we serve

Every device and storage type — recovered in-house.

How data recovery works for Burnaby clients — zero risk.

Turnaround times for Burnaby data recovery.

Why Burnaby residents and businesses choose RecoveryMaster.

Data privacy & chain of custody.

Don't do these after a device failure.

Data recovery in Burnaby — frequently asked questions.

Insights from the lab.

Data recovery services across Greater Vancouver.

Your data is most likely still there — we'll get it back.

Tips, guides & repair insights.

Professional
Data Recovery in Burnaby, BC.