Water damage. Fire damage. Power surge. Ransomware. Severe corruption. Whatever caused the failure — the data is very likely still recoverable. RecoveryMaster is a certified damage and corruption data recovery lab serving Vancouver from our facility at 14935 100th Ave, Surrey, BC, with free pickup across all Vancouver neighbourhoods. Free diagnostic on every case. No Data, No Fee. You verify your files before you pay a single dollar.
In most cases, yes. Corruption usually damages the file system — the index that tells the computer where files are — not the files themselves. Water, fire and power surges usually destroy the electronics that read a drive, not the platters or NAND chips where the data sits.
That's why the first moves matter. A disk repair tool, a format, or powering a wet drive on can turn a recoverable case into a lost one.
Vancouver offices and condo dwellers bring us ransomware-encrypted file servers, laptops lost to a spilled drink, and external drives that suddenly show as RAW. Free pickup covers Downtown, Kitsilano, Mount Pleasant and East Van.
Logical corruption and physical damage need different recovery paths. Find the closest match below.
The partition shows as RAW, 0 bytes, or Windows asks to format it. The file system directory is corrupted — the files are still there.
Documents, photos or videos open blank, show errors or display as grey blocks. Often bad sectors or a damaged file table.
Files renamed with a new extension and a ransom note. Partial encryption and surviving shadow copies often leave recoverable data.
A spill, a flooded basement or a phone dropped in water. Corrosion attacks the circuit board; the data is usually intact.
Drive or NAS dead after an outage, lightning or a faulty adapter. A surge usually kills the PCB or SSD controller, not the stored data.
Melted casings and soot-covered boards. Platters and NAND chips inside often survive.
We never work on your original drive directly. It's stabilised, imaged, and every repair happens on the copy.
Standard is 3–5 days. Same-day emergency service is available for mission-critical cases.
Our lab is at 14935 100th Ave, Surrey — Vancouver customers use free pickup from Downtown, Kitsilano, Mount Pleasant, East Van or Kerrisdale instead of driving out.
200+ verified Google reviews · 4.9 average rating
"My MacBook Pro stopped turning on after a coffee spill. Two shops told me the storage was gone because the SSD was soldered. RecoveryMaster recovered everything — chip-level work on the board. I verified every file before paying."
"My laptop clicked and died one morning. I came in after another lab told me my drive was unrecoverable. RecoveryMaster got everything back — all my business files, four years of work. The technician called me directly with updates."
"My laptop fell off my desk and stopped booting. RecoveryMaster recovered all my files including six years of client data. Free diagnostic, written quote before they touched anything, and the price was exactly what they quoted."
Your files are never opened . Not once. File integrity is verified through checksums and structure analysis only. Every step from intake to delivery is documented, restricted, and handled by one person.
The cause decides the method. Each scenario below is handled at the Surrey lab.
Corruption and physical damage can hit any storage device. All of these are recovered at the same lab.
Each one can overwrite or destroy data that is still recoverable right now.
Our lab is at 14935 100th Ave, Surrey — Vancouver customers use free pickup from Downtown, Kitsilano, Mount Pleasant, East Van or Kerrisdale instead of driving out. Mail-in works from anywhere in Canada with the same No Data, No Fee guarantee.
Straight answers about corrupted files, damaged drives, cost and timing.
Practical advice on data recovery, what to do when a drive fails, and how to protect your files.

RecoveryMaster serves every community in Metro Vancouver. Free pickup from all locations listed below. Walk-in at our Surrey lab. Mail-in from anywhere in Canada.